General FAQ

What is SWAPLAB.CC?
SWAPLAB.CC is a non-custodial cryptocurrency exchange service, which allows users to exchange cryptocurrency quickly, safely and easily.
Mon, 3 Sep, 2018 at 4:36 PM
What are your commission fees?
Our commission is 0.5% of total amount of transaction.
Mon, 3 Sep, 2018 at 4:37 PM
Do you have a referral program?
We are currently working on it! Referral program will be available in the middle of September.
Mon, 3 Sep, 2018 at 4:38 PM
Do I need an account for cryptocurrency exchange?
You don't have to register for cryptocurrency-to-cryptocurrency exchange.
Mon, 3 Sep, 2018 at 4:39 PM
How long does it take to receive my coins?
Coins are usually send within 15 minutes after user deposit is confirmed. It could take slightly less or more depending on network conditions. Please note t...
Mon, 3 Sep, 2018 at 4:39 PM
How are the limits calculated?
Limits are based on our own reserves of a particular coin or token.
Mon, 3 Sep, 2018 at 4:40 PM
Is it possible to buy cryptocurrency with Visa/Mastercard?
We will add such a possibility in October 2018.
Mon, 3 Sep, 2018 at 4:40 PM
Do you have a fixed exchange rate?
Because of high volatility of cryptocurrencies, we don't have fixed rates. The final rate may be slightly higher or lower than the expected one.  Fixe...
Mon, 3 Sep, 2018 at 4:41 PM
How can I add my coin or token to your website?
Please use this form.
Mon, 3 Sep, 2018 at 4:42 PM